When you pay a company to perform a repair for you, then you have a right to complain about a horrible experience. However, when you ask a favor from a friend then you have no right to complain about anything, no matter what happens. I personally tried to save a little money and call in a favor from a friend, instead of using the professionals, and I learned a severe lesson! I have known Joey for a couple of years now, and my buddy and I aren’t best friends, however my great friend and I hang out from time to time. When my a/c stopped laboring, my first thought was to reach out and ask Joey to inspect it for me. I knew that Joey was a certified Heating, Ventilation and A/C appliance tech, and hoped he could give me some expert advice. Joey came over one evening, and my great friend and I had a couple of beers and a joint before he checked my Heating, Ventilation and A/C appliance. He updated some fuses, and sealed a couple of hairline cracks in the HVAC ducts. Overall, he said my HVAC appliance was in great shape and gave my heating and cooling appliance a clean bill of health. Then two weeks later everything entirely quit laboring, however no heating, no cooling, nothing! Even the fans in the HVAC appliance wouldn’t work! Suddenly Joey isn’t taking my calls, and I have no other options except to bite the bullet and call a local Heating, Ventilation and A/C appliance company. I apparently need a professional opinion, because Joey doesn’t seem to know much about a/cs. In the future I will not take such advice about my heating and cooling appliance, I will call a licensed pro.